Terms and Conditions
 
(1) Introduction
These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, do not use our website.
(2) Intellectual property rights
Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all our intellectual property rights are reserved.
(3) Licence to use website
You may view, download for caching purposes only, and print pages or other content from the website, provided that:
(a) you must not republish material from this website (including republication on another website), or reproduce or store material from this website in any public or private electronic retrieval system;
(b) you must not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit our website or material on our website for a commercial purpose, without our express written consent;
(4) Limitations of liability
The information on this website is provided free-of-charge, and you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website.
Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we not commit to ensuring that the website remains available or that the material on this website is kept up-to-date.
Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct, indirect or consequential loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise - including, without limitation, any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings.
However, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.
(5) Restricted access
Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.
If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential. You accept responsibility for all activities that occur under your user ID or password.
We may disable your user ID and password at our sole discretion OR if you breach any of the policies or terms governing your use of our website or any other contractual obligation you owe to us.
(6) Variation
We may revise these terms and conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version.
(7) Entire agreement
These terms and conditions, together with our privacy policy constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.
(8) Law and jurisdiction
This notice will be governed by and construed in accordance with English law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of England.
(9) Returns Policy

The right to cancel a purchase

If you are a Customer, you have the right (under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations. to cancel the purchase, for any reason, at any time up to 14 working days after the day on which you receive the Goods. Unless for reasons stated below. 
1. The item(s) has been personalised i.e. Glass etched, Engraved into or Printed onto. If the Personalisation is removable i.e. An engraving plate stuck onto the base of a trophy, you are entitled to Cancel the Purchase (upon engraving/Personalisation being paid for seperately)

How to arrange a return

In order to return the Goods, you need to notify the Company, in writing, up to 14 days after delivery and to receive the Company's authorisation and instructions.

Your responsibilities

Regardless of the reason for return of the Goods, you must take reasonable care of the Goods while they are in your possession and during transport back to the Company. Taking reasonable care means you must return the Goods in 'as new' condition, in their original packaging, with all the accessories you received with them. If you fail to take such reasonable care the Company may take action against you to recover any resulting loss and you may not be entitled to a full refund.

Costs involved

You will be responsible for the costs of returning the Goods back to the Company unless you are canceling the order within 14 days because the Goods are damaged, defective or do not meet their description.  All items that have been Personalised i.e. Glass Etched, Printed onto Garments, embroidered, etc cannot be returned unless damaged or incorrect.

If you fail to return the Goods, or you send them at the Company's expense, the Company can charge you for the costs of the return, even if it has already refunded your money.

Refund arrangements

Provided the products are returned in accordance with the previous paragraphs, the Company shall endeavor to provide you with a full refund of the purchase price in no later than 30 days. Refunds shall be made by the original method of payment.

Please note that this is not intended to be a full statement of all your rights under the said regulations.

 

Missing, Damaged or Incorrect Orders

The Goods shall be at your risk from the time of delivery. You (and/or any person taking possession of the Goods on your behalf) shall be responsible to inspect the conditions and quantity of the Goods, upon collecting them. The acceptance of the Goods at the delivery point shall be deemed to be a confirmation of the condition of the Goods and of your acceptance of the Goods at such condition.

The Company does its best to ensure that you receive your order undamaged. If you do not receive all the Goods you have ordered, or in the unlikely event that a product arrives damaged or faulty, or if you have any other problem with the delivery, please contact the Company at Dee Sports Limited, 287 Dundyvan Road, Coatbridge, ML5 4AU, 01236 432552

The Company shall not be liable for any non-delivery of Goods, unless you give a written notice to the Company of the non-delivery within 14 days of the date when the Goods would in the ordinary course of events have been received.

Any liability of the Company for non-delivery of the Goods shall be limited to replacing the Goods within a reasonable time [or issuing a credit note] for the applicable amounts.

You can contact us by email to sales@sublimedesigns.co.uk
(10) Our contact details
The full name of our company is Sublime Designs and our address is Sublime Designs, 287 Dundyvan Road, Coatbridge, North Lanarkshire, ML5 4AU. We are not a VAT registered company.
You can contact us by email to sales@sublimedesigns.co.uk

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